Handyperson services: New evidence of cost benefits

A new report from Care & Repair England concludes that handyperson services offer a high rate of return on investment, as well as wider social benefits, and are highly prized by older people, particularly ‘older old’ single women living alone.

Small but Significant: The impact and cost benefits of handyperson services – clearly shows how these low cost schemes, which carry out small repairs and minor adaptations for older people (primarily delivered by not for profit Care and Repair and other home improvement agencies) result in fiscal and social gains to the NHS and Social Care.

The report includes a detailed evaluation of the Preston Care and Repair Handyperson Service, identifying a high level of use of the service by ‘older old’ (80yrs+) people and more vulnerable groups, particularly the rising number of older single women living alone, often with chronic long term health conditions, reducing mobility and sight loss.

Handyperson services provide older people with great relief from worry about their home, resulting in them feeling more independent and in control:

  • 96% of older people said that the Preston Care & Repair handyperson service made them less worried about their home
  • 100% would recommend the service to others

Relevant to policy makers, service planners, commissioners and providers, Small but Significant shows how handyperson services can play a critical role in the integration and prevention agendas.

A short summary brochure is also available here.  [July 2018]

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